Crypto FAQ
Find answers to frequently asked questions about crypto trading with Procuritage.
To get started, register on the platform and complete the required verification steps. Once your account is set up and funded, you'll gain access to interactive charts, analytical tools and market monitoring features. No prior trading experience is necessary, and support is on hand should you have any questions or need assistance with the platform.
The platform offers access to a variety of markets, including major cryptocurrencies, forex, international stocks, and commodities. Availability may vary depending on your account and location.
The minimum deposit to get started is 250. The exact amount and available funding options may vary depending on your location and the services available to you.
Procuritage runs on a responsive web architecture, giving users access to the trading platform through any modern browser on iOS, Android, macOS, and Windows devices. This means users can continuously monitor trading algorithms without needing to install a separate application.
Security measures are in place to protect account access, funds, and personal information. SSL encryption and two-factor authentication (2FA) are employed, with 95% of funds held in cold storage. Users are also encouraged to choose strong passwords and follow the account-security recommendations available to them.
Yes, Procuritage operates legally. Key legal documents, including the Privacy Policy and Terms and Conditions, are available in the relevant sections of the website. Further legal information can be accessed via the links in the website footer.
Withdrawal requests may be submitted at any time. Withdrawals are typically processed within 1 business day, though processing times may vary depending on your chosen withdrawal method and account verification status. You can monitor the progress of your withdrawal request directly from your account. Should you require any assistance, our customer support team is on hand to help.
Should you need help with account access, platform features, deposits, or withdrawals, you can reach the support team via the contact channels available on the website.
Crypto Support
Customer Support & Help
For all enquiries, please contact our partner broker directly. If you do not yet have an account with a trusted brokerage partner, let us know and we'll help you get set up. Should you encounter any issues with your trading partner's support, please reach out to us and we'll work to resolve the matter.
Support Hours
Our support team is available 24/7 with no interruptions. On the rare occasion when an immediate response isn't possible, our support specialists will get back to you as promptly as they can.
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